About us
Indo Powersys Pvt. Ltd (Formerly Indo Power Systems) is established in year 2000 under the brand name `IPS', bearing international quality certificate ISO 9001:2015, Environmental Management System ISO 14001:2015, CE Marking (European Conformity), ISO 45001:2018 (Occupational Health & Safety Management System), ISO 27001:2003 (Information Security Management System) ROHS (Restriction of the use of Hazardous substances in electrical & electronic equipments), registered with SSI (Small Scale Industries), NSIC (The National Small Industries Corporation Ltd.), MSME (Ministry of Micro, Small & Medium Enterprises), BIS (Bureau of Indian Standards) and tested by ETDC (Electronics Test & Development Centre) / NABL test Lab.
- Line Interactive UPS (650VA ~ 2200VA)
- Online UPS (High Frequency)(1KVA ~ 480KVA)
- Online UPS (Inbuilt Isolation Trx)(5KVA ~ 250KVA)
- DSP Sinewave Home UPS (850VA ~ 12.5KVA)
- Automatic Voltage Stabilizer (4KVA ~ 10KVA)
- Digital Servo Voltage Stabilizer (2KVA ~ 2000KVA)
- Isolation Transformer (1KVA ~ 150KVA)
- Tubular Battery (100AH ~ 200AH)
- Converter, Battery Charger (S145 Series)
- Solar Products & Accessories
- ESE & Conventional Lightning Arrestor
- Chemical Gel Earthing
This company is situated in Jaipur (Pink City) and it has dealer network all over India . Led by the Director Mr. Anoop Aggarwal who has an experience of almost two decade in the field of Power, it has attained a distinguish position in this field. Our team of dynamic professionals is dedicated and committed to manufacture and supply A-one quality Un-Interruptible Power Supplies Systems at highly economic prices to satisfy the customers. The main activities includes manufacturing, engineering, testing, commissioning and after sale services support, Infrastructure & Manpower.
Our Vision
Quality Policy
We at INDO POWERSYS PRIVATE LIMITED, aim
- To provide safe and reliable power control system to our customers.
- To fully meeting customer’s requirements in terms of specification, quality, Cost and delivery.
- To deliver prompt services with quality.
- To continual improvement in customer satisfaction through involvement of all employees at all levels.
Objectives
- 99% on time delivery.
- Promptly customer complaint handing.
- Reduce customer complaints up to 4-5%.
- To enhance productivity through improved working methods and motivated employees.
- Provide training to employees for controlling human errors.
Facilities
The organization has 24 hours Power Supply along with additional facility of 50 KVA Diesel Generator. We also have measuring equipments like CRO, Digital Multi-Meters, Digital Clamp Meters, Megger, High Voltage Tester etc. These equipments have calibration traceability that meets National Standards like ETDC for measuring accuracy.
The organization has sophisticated electronic equipments such as storage Oscilloscopes and Digital Power Analyzer, Digital Multi- Meters to measure the testing parameters of the UPS Systems and other products. The company has necessary Testing Jigs, Loads and Fixtures to perform the production activities. This company is backed with its own transportation facility to meet the immediate requirements of the customers to deliver the products on time and also has transportation vehicles for service activities.
Manufacturing Plant
About us
IPS has full fledge dedicated, trained technical manpower at its various branch offices, efficient spares provisioning, dispersed & sophisticated service infrastructure and responsive higher management are the essential ingredients of a well oiled after sales machinery. IPS Managing all the services operation through customize web based CRM Software.
IPS has acknowledged these attributes from its inception and set up its service support facilities in such a way that it is enjoying its benefits by way of registering largest number of satisfied customers. Ultimate customer satisfaction is the motto of IPS.
At IPS, our motto is ultimate customer satisfaction, through;
- 99.99% uptime guarantee
- Spare stocked at strategic location
- 24x7 alert support
- Low MTTR figure (<4 hrs)
- Continuous updating of support engineers
- Stringent norms for call analysis, call escalation
How to lodge Complaint
The Customer shall lodge complaints to IPS through Email- support@ips2k.com / telephonically @service hot line no +91 9928014076. Customer must ensure that the Complaint Ticket No. is generated and must use it for all further follow ups. All details regarding faults as specified below must be provided to enable IPS to take necessary action (Details are as under)
- Customer name & address
- Site Location
- Invoice Detail
- Product Name
- Product Model
- Product Rating
- Product S.No
- Type of faults
On getting above mentioned information, our centralized service center will allocate the same job to the nearest available engineer for resolution.